Staying safe

If you need help now

The AI is not an emergency service and can't call for help for you.

What we do

• No adverts and no tracking. We don't use cookies or analytics, and we never sell data.
• Nothing saved to you. You don't need an account. Your conversation isn't saved to a profile.
• A short safety log. Questions and answers are kept for 90 days so we can investigate misuse and fix wrong answers, and are then deleted.
• It runs on our own computers. Your questions aren't sent to a big tech AI company.
• Local facts are checked by people. Volunteers approve every listing and event.
• Extra rules for children. The homework helper stays on learning topics and signposts to Childline and trusted adults.
• It's honest that it's AI. Every answer is marked as AI-written, and you can report it.

What you can do

• Don't type your full name, address, school, phone number, passwords or bank details.
• Check anything important (health, money, the law) with a real person or an official website.
• Report any answer that's wrong or upsetting using the "Report this answer" link.